Return & Refund Policy
We aim to ensure customer satisfaction while maintaining hygiene standards for healthcare products.
Returns are accepted only in the following cases:
Product received is damaged
Product is defective
Wrong product delivered
Customers must raise a return request within 48 hours of delivery with proper proof (images/videos).
Contact customer support
Share order details and issue proof
Our team will verify and approve the request
Refunds will be processed after product inspection
Amount will be credited within 5–7 working days
Refund will be made to original payment method
1.5 Non-Returnable Items
Due to hygiene and safety reasons, we do not accept returns for:
Opened or used products
Products without original packaging